Employment Opportunities

The following positions are available:

 

IT/Technology Support Specialist

 

SUMMARY:

This position is responsible for assisting the IT/Technology Coordinator in maintaining all computer, network and electronic equipment within the library. The position reports to the IT/Technology Coordinator.

HOURS:

This position is a part-time (15 hours per week), non-exempt position, at an hourly rate of $13.00.

RESPONSIBILITIES:

►Respond to staff and patron issues with technology within the library.

►Configure and troubleshoot workstations for the public and the staff.

►Maintain all equipment within the library.

►Maintain the library’s wireless network.

►Diagnose and resolve hardware and software issues.

►Work with active directory, group policy, profiles and all other Windows issues.

►Troubleshoot printing issues.

►Providing technical assistance to staff and patrons when needed.

►Maintaining the equipment database and other equipment records.

MINIMUM REQUIREMENTS:

►Knowledge of computer hardware and operating systems.

►Knowledge of networking concepts and equipment.

OTHER REQUIREMENTS:

►Good communication skills.

►Ability to work well with people.

►Skill in handling multiple tasks at once.

►Strong commitment to accuracy and attention to detail.

►Ability to operate copy machine, fax machine and telephone systems.

EDUCATION AND TRAINING:

►Knowledge of or experience with Microsoft operating systems.

►Knowledge or experience with Microsoft Office products.

►Experience replacing or installing computer hardware and software.

►High school degree or higher.

PHYSICAL DEMANDS:

►Some heavy lifting required (up to 50 pounds).

►Pushing heavy book carts required (up to 200 pounds).

►Some bending, crawling, kneeling, squatting and stooping required.

 

Please email resume with three references and completed application to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Resume and application may also be mailed to:

Poplar Creek Public Library
Attn: Brian Ormond
1405 S. Park Avenue
Streamwood, IL 60107

Questions about this position may be directed by email or phone to:

Brian Ormond
IT/Technology Coordinator
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: (630) 483-4933

Download copy of job description.

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Reference Desk Clerk

Part-time - twenty hours per week. Three evenings per week and every other weekend (both Saturday 9:00 a.m. – 5:00 p.m. and Sunday 12:00 p.m. – 5:00 p.m.) Must be able to work this schedule.

Work at the Reference Desk and assist at Reader's Advisory/Fiction and Media/A-V as needed for lunches and breaks. Assists Reference Librarian providing public service and research at the Reference Desk. Uses print, electronic, and digital library materials to assist patrons. Must be able to work alone and under close supervision. Possess computer skills including Microsoft Office Suite, Internet searching, and online catalog. Must have good public service and communication skills. Must be able to maintain confidentiality of patron information. Must be able to perform other duties as required. A high school diploma or GED is required. Applicant will need some education beyond high school and/or previous library experience. Knowledge of Spanish or other languages a plus. $9.50 per hour.

Physical demands: Must be able to use a computer keyboard and read computer screens and call numbers on library materials and know Dewey Decimal classifications. Must be able to move to shelves, reach to top and bottom shelves, to computer areas, and to other areas of department to assist users.

Applications are available at the Reference, Media and Reception Desks. Completed applications may be returned to the Reference Desk.

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